Clarm
AI-Powered Knowledge Management & Customer Support
Company Overview
Mission Statement
"Connecting organizational knowledge with customer and employee inquiries, zero hallucinations."
Key Value Propositions
- Zero-hallucination AI-powered knowledge management
- Enterprise native agentic search with proper context windows
- On-premises and airgapped deployment options
- Compliance-first approach (SOC 2, HIPAA)
- Cost-effective alternative to Chief of Staff roles
- Proven ROI: 40% reduction in senior engineer interruptions
Clarm is an AI-powered knowledge management and customer support platform, founded by Alex Usher (ex-Microsoft, AI/enterprise software expert). Backed by Y Combinator, Clarm delivers zero-hallucination AI for internal docs, addressing the trust crisis in enterprise AI adoption. The platform integrates with 40+ enterprise systems, offers compliance-first deployment, and has validated customers in high-trust industries (Better Auth, Cua, Legacy). Clarm's value proposition is a cost-effective, reliable, and scalable solution for connecting organizational knowledge with customer and employee inquiries.
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